Comcast Blacklist

Posted by: scoopseven 17 years, 3 months ago

As a new Comcast subscriber I jumped through hoops to see if we could get white-listed and finally ended up being forwarded to this form. It, apparently is the only way for a subscriber or mail administrator to get off the black list. But let's call one more time, to see if we can't get this expedited. Error message is:

01/24/2007 02:07:33 AM [198] WARNING: 550 [Insert IP] blocked by ldap:ou=rblmx,dc=comcast,dc=net -> BL004 Blocked for spam. Please see http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18628

So, as instructed by the message, I'm going to send the error above, including the sending (offending) IP to blacklist_comcastnet@cable.comcast.com. Email is as follows:

Hello, I am the email administrator for MediaPost Communications, Soccer America LLC., American Illustration American Photography and Images.com. I am also a Comcast subscriber. I have recently been made aware that Comcast is blocking email communications from one of our email servers, [Insert server domain] [Insert IP]. Comcast email servers are responding with the following error. [Insert Error] We have proper reverse DNS entries, SPF records and we're strictly an opt-in email communication based company. Please remove us from any blacklists and, if possible, forward instructions on how we can be white-listed on Comcast, like we are on AOL. Thank You.

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